Frequently Asked Questions

Everything you need to know about your hydration journey.

What is a waterdrop® Microdrink?

A waterdrop® is a small cube that enriches your water with fruit and plant extracts, along with valuable vitamins. It is completely sugar-free and contains no artificial preservatives.

How do I prepare my waterdrop®?

Simply dissolve one cube in 15-20 oz of cold water. You can enjoy it in still or sparkling water depending on your preference.

What are your shipping costs and delivery times?

We offer free shipping on orders over a certain threshold. Standard delivery typically takes 3-5 business days depending on your location.

Are the ingredients organic and vegan?

Yes, our Microdrinks are 100% vegan and we use high-quality botanical extracts. While not all flavors are certified organic, we maintain the highest standards of ingredient purity.

Can I return my order if I am not satisfied?

Due to food safety regulations, we can only accept returns on unopened and sealed packaging within 14 days of receipt.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.