Returns & Exchanges

We want you to love your hydration journey, which is why we offer a 14-day return period for all unopened and unused products. Please note that for hygiene and food safety reasons, consumables must remain in their original, sealed packaging to be eligible for a refund.

1

Check Eligibility

Ensure your items are unopened, in their original packaging, and within 14 days of the delivery date.

2

Contact Support

Reach out to our customer service team with your order number to initiate a return request and receive a return label.

3

Pack Your Items

Securely pack the products in their original shipping box or a similar sturdy container to prevent damage during transit.

4

Ship and Refund

Drop off your package at the designated carrier location; once we receive and inspect the items, your refund will be processed to the original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing